Privacy Policy
Effective date: January 1, 2026
FixedFrame Flow (“we”, “us”, “our”) provides courses for stretching and warm-ups. We respect your privacy and are committed to handling personal information responsibly and transparently.
Information we collect
- Account details: name, email, hashed passwords if you register
- Communication data: messages you send via the contact form
- Usage data: pages viewed, features used, and preferences (e.g., theme, cookie consent) stored locally
- Purchase-related data: selected courses and quantities saved in your local browser storage
- Cookies: strictly necessary cookies for reliable navigation and basic settings
How we use information
- Provide and improve the service, including course discovery and account features
- Respond to support requests and feedback
- Maintain security and prevent abuse
- Comply with legal obligations
What we do not do
- No sale of your personal data
- No unnecessary tracking or invasive profiling
- No promises of medical outcomes or performance guarantees
Legal bases
We process data to fulfill a contract with you (account and purchases), based on legitimate interests (service reliability and security), and with consent (cookies where applicable).
Data retention
We retain account and communication data only as long as necessary for service and legal obligations. Many preferences (like theme, cart, and fallows) are stored in your own browser via localStorage and are under your control.
Your rights
- Access, correct, or delete your data
- Object to or restrict certain processing
- Withdraw cookie consent
Security
We implement industry-standard safeguards to protect information. No method is 100% secure, but we monitor and improve protections continuously.
International transfers
If data is transferred across borders, we rely on appropriate safeguards consistent with applicable laws.
Children’s privacy
Our service is for users 16+ unless a parent or guardian provides consent consistent with local laws.
Updates to this policy
We may update this policy to reflect changes to our practices. We will revise the effective date and, where appropriate, provide a prominent notice.
Contact
Questions about privacy? Email [email protected] or write to FixedFrame Flow, 548 Market St, San Francisco, CA 94104.